Products
Impaired Risk Life
Licensing
Quotes
Forms
Hot Links
Home
site search
HOT LINKS
Contact Us
Annuity Rates
Carrier Ratings
Company Portfolio
Continuing Education
Financial Calculators
Useful Links
Policy Service
Pending Case Status
Incentives
Anti-Money Laundering

Policy Service Contacts

When questions arise on your inforce business, you have the ability to call the insurance companies direct. They can assist you with billing issues, beneficiary changes, address changes, etc. Underwriters Brokerage is always here to help you if you have any questions.

Insurance Company Contacts

 

CompanyService Dept Numbers
AIG Annuity/American General Annuities

800-424-4990
888-438-6933 (policies that start with HDA)

American General Life

800-487-5433 (Policyowners)
800-247-8837 x1 (UL - Agents)
877-200-0220 x5 (Term - Agents)
713-831-3028 (Fax)aiglbinforce@aigag.com (Agent use only)

American National800-252-9546
409-766-2022 (Fax)
Assurity800-869-0390 Option 2
888-255-2060 (Fax)
AXA

866-262-6669 Option 6, 1
704-540-9712 (Fax)

Banner Life800-638-8428 Option 1,5
301-294-6960 (Fax)
Banner_CustomerService@lgamerica.com
Chase
Life Products
Annuity Products

800-321-9313 Option 2
800-621-5001 Option 2
803-333-4930 (Fax)
CNA800-437-8854 option 2
CNA LTC800-775-1541
Columbian Mutual (formerly Farmers & Traders)877-238-5433 option 3
315-475-6612 (Fax)
Companion of NY800-733-0662
Empire General Life800-327-1303
Fidelity & Guarantee800-445-6758
Fidelity Life Association800-369-3990
First International866-766-6599
First Penn Pacific

888-946-2700
336-335-2054 (Fax)

GE Life & Annuity Assurance

800-628-2238

Genworth Life & Annuity (formerly First Colony Life)

888-325-5433, follow voice prompts
888-325-3299 (Fax)
PHS.LYN@genworth.com (Agent use only)

Genworth Life (formerly GE Capital Assurance)800-221-9501
Genworth Life & Annuity800-628-2238
Genworth Life of NY (formerly American Mayflower)888-265-5433 Option 2
Genworth LTC800-456-7766
General American877-638-0411
401-827-2344 (Fax-Bene/Owner Change)
ING/Reliastar877-882-5050
877-788-6305 (Fax)
ING/Reliastar of NY877-882-5050
ING USA
(formerly USG Annuity)
800-369-3690
515-698-2001 (Fax)
John Hancock LTC800-377-7311 option 2
John Hancock USA800-505-9427 option 3
416-926-5656 (Fax)
Liberty Life800-400-1377
603-749-9759 (Fax)
Life of Virginia (old GE Life & Annuity, policy #s starting with 002)800-352-9910
Lincoln Benefit Life -
Annuity Services
800-525-9287
service@allstate.com
Lincoln Financial - Annuities
(formerly Jefferson Pilot)
800-950-2454
860-466-3094 (Fax)
Lincoln Financial - Life800-487-1485
ManuLife800-505-9427 option 3
Mass Mutual800-272-2216
866-329-4527 (Fax) Attn: Life HUB
Massachusetts Casualty800-462-9897
Merit Life800-325-2147
Met DI800-929-1492
908-552-3960 (Fax)
MetLife Investors

877-638-0411
800-638-5000 (Policyowners)
401-827-2344 (Fax)
IDGPolicyChange@MetLife.com

MetLife LTC888-776-3882 option 5
Midland Financial877-627-3618
Monumental LTC800-338-0257
Mutual of Omaha LTC800-775-7894
Nationwide800-321-6064
614-249-2235 (Fax)
Old Line Life800-487-5433
Physicians Life800-720-2891
Presidential Life888-773-7543
845-358-2945 (Fax)
clientservices@presidentiallife.com
Protected Home Mutual
(now National Guardian Life)
800-548-2962 option 3
Prudential

800-782-5356
215-784-3624 (Fax)

Sagicor
(Guarantee Trust Life)
800-262-7140
Security Connecticut877-882-5050
Sun888-863-8311 (Fax)
Transamerica

800-852-4678
866-844-4885-VUL
866-622-5051 (Fax)
866-622-5007-VUL (Fax)

Travelers Life 800-334-4298 1,0,2
United of Omaha

800-775-6000
402-997-1906 (Fax)

U.S. Financial Life

800-959-3894
315-477-2828 (Fax)
usfli_pos@mail.usfli.com

West Coast Life

800-366-9378 option 2, 1
205-268-3402 (Fax)

William Penn516-794-3700 Option 4